Consumers

Consumers

With innovative drug-free pain management medical devices you would get nowhere else, Painezee.com is a one-stop solution for all your pain relief needs - be it support belts for your back pain or electrotherapy devices for home use to relieve your pain.


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Professionals

Professionals

Find the best quality, FDA/CE Certified, specialized professional products for your pain management needs. Our sourcing specialists have left no stone unturned in getting these specialty products from across the globe along with 100% service backup.


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Hospitals / Rehab Centres

Hospitals / Rehab Centres

Get informed about high-end equipments available for pain management and rehabilitation. Connect with our team for special pricing and EMI offers.


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Return Policy

In case you find any damages or defects in the products you can simply return the product to us within 7 days of receiving the product. On Successful processing of returned Item(s), we will either replace the product or refund the entire amount. PainEzee.com does not allow returns on the following.

• Hygiene Products that are opened and/or used

• Any Used Merchandise unless containing a manufacturing defect that can be proved.

Refund of return shipping charges (Charges paid by the user for sending the products to us) will be limited to Rs 100 or 10% of product cost, whichever is lower. The refund for shipping charges will be in the form of Gift voucher.

Please note that the product should be unused with all original tags intact and should be sent back in original packaging with a copy of original invoice.

How the Return Process works

For products which are incorrectly shipped, damaged in transit, with defects please send us an email at info@painezee.com or call us on 040-65522402 From 10 AM - 6 PM to initiate the return process. We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.

For goods bought on discount, the refund will be through Coupon worth the amount paid for the product.

For goods bought on MRP, we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.

The refund process will be initiated once we have received the product(s) in our WH (and they are not in damaged condition). Typically refunds are processed in less than 15 working days but in case of payments by Cheque, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.


Disclaimer


Product images and information on a page is intended for reference only and cannot be the reason of return as manufacturers make minor changes frequently without any prior notification to us. Product image is representative of the product fofered but may not have the exact attributes. Please read product description for the specific attributes of a product. While we attempt to keep our information accurate, we cannot guarantee it is an accurate representation of the latest formulation/technology of the product. If you have any concerns, please visit the vendor's website. The product information is the view of the product's manufacturer, not the views of us.The products and the claims made about specific products on or through this site have not been evaluated by Painezee.com or the Central Drugs Standard Control Organization, India and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for information purpose only and is not intended as a substitute for advice from your physician or other healthcare professional. You should always consult with your physician before using any medical device. Prices and promotions are subject to change without notice.

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