Consumers

Consumers

With innovative drug-free pain management medical devices you would get nowhere else, Painezee.com is a one-stop solution for all your pain relief needs - be it support belts for your back pain or electrotherapy devices for home use to relieve your pain.


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Professionals

Professionals

Find the best quality, FDA/CE Certified, specialized professional products for your pain management needs. Our sourcing specialists have left no stone unturned in getting these specialty products from across the globe along with 100% service backup.


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Hospitals / Rehab Centres

Hospitals / Rehab Centres

Get informed about high-end equipments available for pain management and rehabilitation. Connect with our team for special pricing and EMI offers.


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Money Back Guarantee

At Painezee.com your satisfaction is our mission. We work hard to provide quality products and services, but we know there will be times when someone will make a purchase from us and find the need to return the order. We offer a 100% money back guarantee on all unopened orders/packages to our customers. Money back is offered by vouchers for future purchases.

If you receive a damaged package or defective / expired product, you will receive a 100% refund or free replacement. If you wish to return an order for any other reason, you can return unopened package with a full detailed written explanation of reason for return. You will receive a refund (minus shipping and handling charges and 25% restocking fee) by means of cash/ cheque/ card refund, if the package is returned within 7 days of purchase.  Returns are not accepted after 7 days of purchase.

Package must be in the original packaging as delivered and clearly marked with Return Merchandise Authorization (RMA) provided by return department at Painezee.com. The returned order must be shipped back to Painezee at the customers' expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. Shipping & handling charges cannot be refunded. If items are not insured properly and get damaged or lost when returned, we cannot grant refunds. These rules apply even if you refuse any package at door.

Foreign orders which are detained or confiscated by Customs are not subject for refund.

Please contact us directly by email to request a Return Merchandise Authorization (RMA). Please include your RMA on the outside of any returned package.

No returns will be accepted without an RMA. Please fill the form to submit return request.

Even though most of the products we ship have relatively longer shelf life but you are guaranteed to get a product that will have a minimum of 30 days of shelf life. Some brands have long shelf life, please email us to find out if your item has longer shelf life.

Do not try to self-diagnose. If you have a health concern or undiagnosed sign or symptom, please consult your physician before using any product. Product Ratings by previous or current customers are not intended as a substitute for appropriate medical care or advice. Make sure your physician is aware of the use of such pain management devices to avoid any negative interactions with any drugs you are taking.

 

Though you should always consult your doctor before using any product but if you are currently taking a prescription medication, you absolutely must consult and get approval from your doctor before discontinuing any drug or altering any drug regimen.

 

PS: While we try to keep the website updated with latest product information and pictures, actual product you receive may look little different than what you see on the website due to sheer number of products we carry.


Disclaimer


Product images and information on a page is intended for reference only and cannot be the reason of return as manufacturers make minor changes frequently without any prior notification to us. Product image is representative of the product fofered but may not have the exact attributes. Please read product description for the specific attributes of a product. While we attempt to keep our information accurate, we cannot guarantee it is an accurate representation of the latest formulation/technology of the product. If you have any concerns, please visit the vendor's website. The product information is the view of the product's manufacturer, not the views of us.The products and the claims made about specific products on or through this site have not been evaluated by Painezee.com or the Central Drugs Standard Control Organization, India and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for information purpose only and is not intended as a substitute for advice from your physician or other healthcare professional. You should always consult with your physician before using any medical device. Prices and promotions are subject to change without notice.

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